Repairs
At Thermal Concepts, we are your one-stop provider for all of your heating and air conditioning repair needs.
Frequently Asked Questions
Have questions? You’re not alone. These FAQs cover what homeowners ask us most—giving you clarity, confidence, and peace of mind before booking service.
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What types of HVAC systems do you repair?
Thermal Concepts provides professional repair services for gas furnaces, air conditioners, heat pumps, air handlers, and indoor air quality systems. Our certified technicians service most major HVAC brands and models commonly found in Canadian homes. Whether it’s inconsistent heating, poor airflow, unusual noises, or complete system failure, we diagnose the issue accurately and recommend the most cost-effective repair—never unnecessary replacements.
How quickly can you respond to heating or air conditioning repair calls?
We understand that HVAC breakdowns don’t wait—especially during Canadian winters or peak summer heat. Thermal Concepts prioritizes fast response times and efficient scheduling to restore comfort as quickly as possible. Our technicians arrive prepared with the tools, parts, and expertise needed to resolve most issues on the first visit, minimizing downtime and disruption to your home.
How do I know if my HVAC system should be repaired or replaced?
Not every problem requires a full system replacement. Our approach is always test-first to determine if a repair is viable. We assess the age, efficiency, condition, and repair history of your HVAC system before making recommendations. If a repair is safe, reliable, and cost-effective, we’ll clearly explain your options. If replacement makes more sense long-term, we’ll guide you through energy-efficient solutions that fit your home and budget—without sales pressure.
Do you offer emergency HVAC repair services during extreme cold or heat?
Yes. Thermal Concepts provides emergency heating and air conditioning repair services when system failures impact your comfort or safety—especially during freezing winter temperatures or extreme summer heat. If your furnace stops working, your home loses heat, or your system is showing signs of failure, our team prioritizes urgent calls to restore safe, reliable operation as quickly as possible. We focus on fast diagnostics, honest recommendations, and dependable repairs when you need them most.
What is Thermal Concepts’ Peace-of-Mind Program, and how does it support long-term system performance?
Thermal Concepts’ Peace-of-Mind Program is a proactive maintenance approach designed to protect the performance, efficiency, and lifespan of your HVAC and mechanical systems. Through scheduled inspections, preventive servicing, performance checks, and priority support, our technicians identify minor issues before they become costly failures—helping ensure consistent comfort, reduced downtime, and predictable operating costs year-round.
Our Services
Peace-of-mind Program
Structured preventative HVAC maintenance designed to extend system life, reduce repair costs, and ensure consistent performance.
Installation
Thermal Concepts delivers expertly designed and professionally installed HVAC systems tailored to your space.
Repairs
Our technicians diagnose issues accurately, explain options clearly, and focus on fixing the problem the right way — not unnecessary work.
Maintenance
Our HVAC maintenance services ensure your HVAC system passes seasonal inspections and regular performance checks.
